Naman Commodities Private Limited | Registered Under RBI B-05.03944
This Privacy Policy explains how DayToDayLoan (operated by Naman Commodities Private Limited, an RBI-registered NBFC) collects, uses, stores and protects your personal information when you use our website and lending services. This policy is issued in accordance with the RBI's Digital Lending Guidelines and India's Digital Personal Data Protection Act, 2023 (DPDP Act). We recommend that you read this policy carefully before proceeding, and it will be updated periodically as regulations evolve.
The personal information we collect from you
- Your Name
- Email address
- Contact Number
- Bank account numbers and details
- PAN Number
- Aadhaar Number
- Residential address information
- Transaction and repayment details
- Address proof and KYC documents
- Income and credit-related information
Data Minimisation: We only collect the information that is necessary to assess your loan application, verify your identity (KYC) and service your loan, in line with the "need basis" principle under RBI's Digital Lending Guidelines.
Usage of the information
Your information is used solely to process your loan application, complete KYC verification, assess creditworthiness, disburse and service your loan, communicate with you regarding your account, and comply with legal and regulatory reporting requirements. We may share limited, necessary information with our verification, credit bureau, payment and technology partners strictly for these purposes. We never misuse your personal information.
No Sale of Personal Data
We do not sell, rent or trade your personal information to any third party for marketing or advertising purposes. Any sharing of your data is limited to what is strictly necessary to process your loan (e.g., with credit bureaus, KYC verification agencies, payment gateways and our lending partner NBFC), and is governed by confidentiality obligations.
Collection of Location
With your explicit consent, we may collect your device's location and IP address to help verify your identity, prevent fraud, and improve service delivery. This information is collected only for the specific purpose disclosed to you at the time of consent.
Access to Device Permissions
In accordance with RBI's Digital Lending Guidelines, we only request access to device permissions that are strictly necessary for a specific, disclosed purpose, and only with your explicit, one-time consent at the point of use — for example, Camera access for Video KYC, and Storage access to upload your identity documents.
What we do NOT access: In line with RBI guidelines, we do not access your contact list, call logs, SMS inbox, or media gallery. Any permission that is not directly required for a specific service will not be requested, and you may revoke previously granted permissions at any time through your device settings.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting, or regulatory retention requirements applicable to NBFCs under RBI regulations. Once the retention period expires, your data is securely deleted or anonymised, unless a longer retention is legally mandated.
Data Security
We use industry-standard technical and organisational safeguards, including encryption, secure servers and restricted access controls, to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Your data is stored on servers located in India, in compliance with applicable data localisation norms.
Your Rights
Under the Digital Personal Data Protection Act, 2023, you have the right to access the personal data we hold about you, request correction of inaccurate data, withdraw your consent at any time, and request erasure of your data (subject to our legal and regulatory retention obligations as an RBI-regulated NBFC). To exercise these rights, please write to us at grievance@daytodayloan.com.
Intellectual Property
All content posted on this website is our intellectual property or is used with appropriate permissions. We request all visitors to ensure that any post, comment, or feedback they submit does not violate any rules or affect the rights or feelings of any person, institution, or entity. Content submitted as feedback, comments and testimonials will be stored securely and may be used for promotional purposes, but will not be shared with third parties beyond that use without your consent.
Third-Party Sharing
We may share necessary information with regulated third parties — such as credit bureaus, KYC/identity verification agencies, payment processors, and our lending partner NBFC — solely to enable loan processing, disbursal and servicing. These partners are contractually bound to protect your data and use it only for the disclosed purpose.
Acceptance of Terms and Conditions
By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, we request that you refrain from using our services and exit the website.
Grievances Related to Data Privacy
For any concerns, questions, or complaints regarding how your personal data is handled, please contact our Grievance Redressal Officer at grievance@daytodayloan.com. If unresolved, you may escalate the matter via the Sachet Portal or the RBI Portal.